【The China Post 每日精選】:二 | 國際 | 三立新聞網 SETN.COM

【The China Post 每日精選】:二

英文中國郵報 2017/08/11 06:06:00
  • A-
  • A
  • A+

Nobody is happy with Taiwan Pelican Express right now

TAIPEI, Taiwan — Taiwan Pelican Express sought to calm outraged customers Wednesday, saying it was working hard to send out a backlog of deliveries delayed by a computer glitch.

▲圖/翻攝自中國郵報

The big-name company, which was founded in 2000 and employs over 1,500 people, said it hoped to be caught up by Friday.

Taiwan Pelican Express relocated its northern transit center from New Taipei's Xinzhuang to Taoyuan on Saturday, and in the process switched its logistics system from a manual to computerized one.

It was immediately met with package code identification problems, and overdue deliveries quickly started stacking up.

Reports say that up to 400 roller containers and 200 pallets of overdue deliveries, including frozen food, agricultural goods and business packages sent express. The company has refused to confirm the number of affected orders.

The mounting anger among customers over the delays has been compounded by apparently poor service. Many who attempted to call the office for information have been unable to get through as all lines have been busy.

In an apologetic statement Wednesday, the company said it was combining both its manual and computer resources in an attempt to get all deliveries dispatched as soon as possible.

Taiwan Pelican Express also said it had decided to use manual processing to handle orders from smaller companies, which typically have smaller barcodes that are more difficult to read.

Larger companies' deliveries will still need to be scanned digitally for delivery, it said.

The company added that it was offering compensation for losses stemming from late deliveries.

    追蹤三立新聞網
    大數據推薦
    來源網址:http://www.setn.com/News.aspx?NewsID=281962
    熱門新聞
    相關新聞

    讀者留言

    三立粉絲團
    吃喝玩樂客服QA
    健康有方

    詢問106/12/07 鍺鈦π毛毯(助血液循環)的聯絡方式?

    0800-770-857 金舒毯
    草地狀元

    詢問106/12/04 神農貢丸(阿中丸子)的聯絡方式?

    03-538-7653 新竹市香山區海埔路171巷73號
    在台灣的故事

    詢問106/12/12 基隆--日式名古屋點心(日式銅羅燒)的聯絡方式?

    基隆孝三路郵局前,台北大稻埕永樂市場前皆有販賣點,早上大約9:00開賣,約莫賣到午後三點(結束時間不一定,賣完為止)
    愛玩客之移動廚房

    詢問106/12/12 馬祖--華美美食(九萬蔥油餅)的聯絡方式?

    08-368-8388 連江縣莒光鄉大坪村28號
    在台灣的故事

    詢問106/12/12 台南--山記魚仔店(台日混血華麗日式生魚片早餐、鮭魚飯)的聯絡方式?

    06-211-0851 台南市中西區府前路一段120號(週二到週日早上6:00-14:00)
    愛玩客之移動廚房

    詢問106/12/12 馬祖--林義和工坊(紅糟炒飯、紅糟鰻、老酒黃魚、一品鍋豬肉湯)的聯絡方式?

    08-362-2455 連江縣南竿鄉四維村72號
    在台灣的故事

    訊問106/12/05 台南--洞蕎麥傳藝坊(蕎麥麵)的聯絡方式?

    06-265-8798 台南市南區永華路一段251號
    在台灣的故事

    詢問106/12/12 台南--哈日宅男日式手燒仙貝的聯絡方式?

    FB粉絲團:日式手燒仙貝
    台三愛玩客

    詢問106/12/09 桃園--提緣客家小館(焢肉、三杯河蜆醬冬瓜蒸魚)的聯絡方式?

    03-479-6088 桃園市龍潭區中正路上華段112巷龍新新村54號
    愛玩客之移動廚房

    詢問106/12/12 馬祖--芹壁食屋(雞蛋老酒麵線)的聯絡方式?

    08-365-5308 連江縣北竿鄉芹壁村82號
    關於三立 | 關於三立新聞網 | 隱私權政策 | 三立新聞自律守則 | 合作提案窗口 | 企業徵才 | 頻道位置 | 意見反映 | 我要爆料

    ©2017 Sanlih E-Television All Rights Reserved 版權所有 盜用必究 台北市內湖區舊宗路一段159號 02-8792-8888

    直播✦活動

    回頂部